We may collect the following types of personal information when you book a boat ride:
Personal Identification Information: Name, contact number, email address, and billing details (e.g., address).
Booking Information: Date and time of booking, type of boat, number of passengers, and payment details.
Location Information: We may collect data about your location for service personalization or navigation purposes (with your consent).
Payment Information: Credit card details or other payment method information (processed securely through a third-party payment provider).
Communication Data: Any communication with our customer service or support teams, including feedback and queries.
The information we collect is used for the following purposes:
Booking and Processing Services: To confirm and manage your boat booking, ensure smooth service delivery, and fulfill any requests you make (such as additional services).
Payment Processing: To process your payments and provide invoices or receipts.
Communication: To send you booking confirmations, reminders, updates, promotional offers, or any service-related information.
Customer Support: To address any inquiries, issues, or feedback you may have.
Personalization: To tailor services to your preferences, including special requests or itineraries.
Marketing and Promotions: With your consent, to send you newsletters or offers about our services, events, and promotions.
Legal Compliance: To comply with legal requirements or respond to legal obligations.
We are committed to ensuring the security of your personal information. We use appropriate physical, technical, and administrative safeguards to protect your data from unauthorized access, loss, or misuse. These include:
Secure socket layer (SSL) encryption for sensitive information, such as payment data.
Secure storage and access controls for personal data.
Regular audits and updates to our data protection protocols.
We do not share, sell, or rent your personal information to third parties except in the following circumstances:
Service Providers: We may share your data with trusted third-party partners who help us process bookings, payments, and provide services (e.g., payment processors, email marketing platforms).
Legal Requirements: If required by law, we may disclose your information to comply with legal processes, respond to requests from government authorities, or enforce our terms and conditions.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
Our website may use cookies, web beacons, or similar technologies to enhance user experience and track website usage. These technologies may collect data such as your IP address, browser type, and usage patterns. You can control cookie settings through your browser settings.
As a user, you have the following rights regarding your personal information:
Access and Correction: You may request access to or correction of your personal data.
Deletion: You may request that we delete your personal data, subject to legal or contractual obligations.
Opt-Out: You can opt-out of receiving promotional emails at any time by following the unsubscribe instructions in the email or contacting us directly.
Data Portability: You have the right to request a copy of your personal data in a structured, commonly used format.
Our website may contain links to third-party sites or services, such as local restaurants, hotels, or tourist attractions. These sites have their own privacy policies, and we are not responsible for the content or practices of those third parties.
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top will be updated. We encourage you to review this policy periodically to stay informed about how we protect your information.
